When the office is closed, students may reach assistance by dialing campus extension 1811.
Dial extension 1811 on a campus telephone and leave a message on voice mail stating your name, location, the extension where you can be contacted, and a brief summary of your medical problem or need. This message will activate the Residential Health Advisor on call pager. Your call will be returned and assistance provided.
Our office keeps on hand a supply of over the counter medications and first aid supplies commonly used for self-care. There is no fee for students to be seen in our office or for self-care supplies. We also respond to emergencies and other urgent needs.
We coordinate claims processing for student health insurance and are available to assist students with any insurance related questions or difficulties and application for financial assistance of unpaid bills.
Your medical history form is maintained in a personalized file in our office and retained for seven years after you leave MVNU. You may request information from this form by contacting our office.
Residential students receive supplemental health insurance as a part of the health-care fee, payable annually at registration. The insurance is the primary insurance during the student's attendance at Mount Vernon Nazarene University and is independent of parental insurance coverage. The student health insurance provides coverage on items that are commonly not covered by standard family insurance policies.
The plan practically assures that the student can consult the University physician within 24 hours Monday through Friday. Same day appointments are often available if the student contacts the Student Health Services early in the day on weekdays. Appointments requested later in the day or for specialists require longer wait times. The student health insurance covers local physician appointments when arranged through the Director of Student Health Services.
The plan covers the student 24 hours a day for the academic year. While the exact dates vary from year to year, the coverage period begins in mid-August and extends to end of May. The plan coordinates benefits with the intercollegiate athletic insurance.
- There is no deductible or co-payment.
- The plan pays $150.00 per accident or illness when the student is treated as an out-patient during the time of coverage.
- The plan provides for partial coverage for hospital admission and surgeries (out-patient and in-patient).
- In the case of hospitalization, the policy assists in paying the deductible and co-payments associated with parents' family insurance.
- No pre-certification is needed on hospitalizations.
- Pre-existing injuries or out-patient prescriptions are not covered.
- Students schedule physician appointments through the Student Health Services Office.
- The Student Health Services Office processes all the paper work for the student insurance company.
- For billing purposes, physicians and the hospital consider the student health insurance as the primary policy.
- The insurance company sends an explanation of benefits to the student at either the home or University address.
- The family submits the balance of the medical expenses to their insurance provider(s).
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Do I have to be covered by MVNU student health insurance if I am currently under my parents plan?
Residential students are required to carry this supplemental group insurance policy. This assures payment to local providers and no co-pay or deductible for the student to see a physician. The plan covers outpatient medical fees up to $150.00 per injury or occurrence of illness. The plan provides for partial coverage of hospital admission and surgeries (inpatient and outpatient). In the case of hospitalization, the policy may assist in paying the deductible and co-payments associated with parents? family insurance. Mental health benefits are paid at 50% to a maximum of $750.00.
Are prescription medications covered under this plan?
There is no prescription coverage provided under this plan. It is helpful to know how your parents? family prescription coverage works, so you will be prepared in the event you need to fill a prescription. The university physician, Dr. Larry Reed, MD, often has sample medications he provides to students with no prescription coverage. The Student Health Services office has information about Ohio?s Best Rx Prescription Drug Discount Plan. This is available to all students, regardless of previous residence. Applications may be obtained by calling 1-866-923-7879 or by visiting www.ohiobestrx.org
Where do I go to see a physician?
Students schedule physician appointments through the Student Health Services office. Most students see Dr. Larry Reed, MD, in Mount Vernon. His office is located about 3 miles from campus. We are usually able to schedule an appointment within 24 hours of a student being seen in our office. Dr. Reed does not come to campus. Transportation can be arranged if a student has need.
Where is the Student Health Services office?
We are located in Galloway Hall. Our entrance is on the south side of the building facing Cougar Corner Bookstore. Our hours are Monday ? Thursday 8:00 am ? 12:00 pm, and 1:30 pm -- 8:00 pm, Friday 8:00 am ? 12:00 pm, and 1:30 pm- 4:30 pm. When the office is closed, students may reach assistance by dialing extension 1811.
Is my health information confidential?
YES. We are under privacy laws governed by FERPA and HIPAA. You will be given a notice of privacy practices when you are seen in our office. No information will be disclosed without your written permission, this includes parents, professors, other offices on campus, employers, or friends.
What do I do if I am sick and miss class?
It is your responsibility to contact your professors regarding an absence. It is also helpful to see us for evaluation of your symptoms. If a professor requests verification from our office, we will provide it after we receive written permission from you to disclose information.