Mount Vernon Nazarene University

Mount Vernon Nazarene University

Grade Appeals

  1. When a student has a question about a course grade, s/he must first seek resolution with the course instructor.
  2. If a satisfactory resolution cannot be reached, the student may request that the matter be reviewed by the Department Chair, no later than 30 days (10 days for GPS) from the issuance of the grade. To accomplish this, the student must file the Appeal form available on the Portal http://my.mvnu.edu. The appeal must include all supporting documentation, including a course syllabus (or equivalent) and the assignments in question. The Chair reserves the right to question any individual and/or obtain additional information from any other source. If the student files the request outside the 30-day period (10 days for GPS), s/he forfeits any further right to appeal. The Chair’s review is limited to whether the student was treated fairly and stated protocols were followed. The Chair will either uphold the appeal or deny the appeal. If the appeal is upheld, the Chair may impose conditions. The Chair will notify the student of the decision in writing within 10 business days of receipt of the appeal.
  3. If the student is not satisfied with the decision of the Department Chair, s/he may request that the matter be reviewed by the School Dean. To accomplish this, the student must inform the Chair (in person or via e-mail) within 10 business days of the Chair’s decision. If the student files the request outside this period, s/he forfeits any right to proceed. The Chair will send the appeal file to the Dean; thus, the student may not include additional information. The Dean reserves the right to question any individual and/or obtain additional information from any other source. The Dean’s review is limited to whether the student was treated fairly and stated protocols were followed. The Dean will either uphold the appeal or deny the appeal. If the appeal is upheld, the Dean may impose conditions. The Dean will notify the student of the decision in writing within 10 business days of receipt of the appeal.
  4. If the student is not satisfied with the decision of the School Dean, s/he may request that the matter be reviewed by the appropriate Associate Vice President (AVP). To accomplish this, the student must inform the Dean (in person or via e-mail) within 10 business days of the Dean’s decision. If the student files the request outside this period, s/he forfeits any right to proceed. The Dean will send the appeal file to the AVP; thus, the student may not include additional information. The AVP’s review is limited to whether the student was treated fairly and that stated protocols were followed. The AVP will either uphold the appeal or deny the appeal. If the appeal is upheld, the AVP may impose conditions. The AVP will notify the student of the decision in writing within 10 business days. The decision is final and non-appealable.

At no point in the process is legal counsel or representation permitted.